01 agreement to these terms
These Terms of Service (the “Terms”) are a binding agreement between you and Lingora App LLC (“Lingora”, “we”, “us”, “our”). They cover your use of the Lingora website, web app, learning content, audio, and any related features, merchandise, and services (together, the “Service”).
By creating an account, signing in, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Please read section 16 carefully. It contains a binding arbitration agreement and a class action waiver that affect how disputes are resolved. You can opt out of arbitration within 30 days, as explained there.
02 who can use lingora
You must be at least 13 years old to use the Service. If you are under 18, or under the age of majority where you live, you may use the Service only with the permission and supervision of a parent or legal guardian who agrees to these Terms on your behalf.
We do not knowingly allow children under 13 to create accounts. If we learn that an account belongs to a child under 13, we will delete it and its data.
03 your account
You sign in with a Google account. You are responsible for keeping that account secure and for all activity that happens under your Lingora account. Tell us right away at legal@lingoraapp.com if you think your account has been used without permission.
We may suspend or close accounts that break these Terms, put other people or the Service at risk, or that we are required to close by law.
04 learning content and accuracy
Our lessons can contain mistakes. We work hard to make Lingora accurate, but language is complicated and our content is not perfect.
The learning content in the Service, including lessons, prompts, translations, answer choices, flashcards, example sentences, romanization, and audio, may contain errors or be incomplete. For example:
- a translation may be inaccurate, too literal, or one of several valid ways to say something;
- an answer we mark as incorrect may in fact be acceptable, and an answer we mark as correct may not suit every context;
- romanization (such as rōmaji, pinyin, or Korean romanization), tones, accents, and spellings may contain errors or follow a different system than the one you know;
- audio is produced by computer-generated voices or by your device’s built-in voices, and may mispronounce words, use the wrong reading or tone, or sound different from a native speaker;
- politeness levels, regional variants, slang, and cultural notes may not fit every country, region, or situation.
The Service is for general educational and entertainment purposes only. It is not professional translation, interpretation, or language instruction, and it is not a substitute for them. Do not rely on the Service for medical, legal, financial, safety, emergency, immigration, travel-document, academic-credit, employment, or business communications, or for any situation where an error could cause harm or loss. Always have important text checked by a qualified human translator.
References to proficiency levels or exams (such as JLPT, TOPIK, HSK, or CEFR levels like A1) are approximate guides only. Lingora is not affiliated with, endorsed by, or certified by any testing organization, and completing our lessons does not guarantee any exam result or level of fluency. Those names belong to their respective owners.
We may correct, update, reorder, or remove content at any time, which may change your lessons, flashcards, or progress. If you spot a mistake, please tell us at legal@lingoraapp.com. We appreciate it, but we are not obliged to make any particular change.
05 acceptable use
You agree not to:
- copy, scrape, download in bulk, sell, or redistribute our lessons, audio, artwork, or other content, except as these Terms allow;
- use bots, scripts, or other automated means to access the Service, or use our content to train machine-learning or AI models;
- reverse engineer, decompile, or try to extract source code, except where the law expressly allows it;
- interfere with, overload, or disrupt the Service, or bypass security, access controls, or usage limits;
- access another person’s account, or misrepresent who you are;
- use the Service for anything unlawful, harmful, harassing, or that infringes anyone’s rights.
06 our content and your license
The Service and everything in it, including the Lingora name and logo, the mascot characters, designs, lessons, text, audio, images, and software, are owned by Lingora App LLC or its licensors and are protected by copyright, trademark, and other laws.
While you follow these Terms, we give you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial language learning. We reserve all rights not expressly granted.
If you send us feedback, ideas, or corrections, you allow us to use them without restriction or payment to you.
08 paid features and merchandise
Paid features. Parts of the Service are free today. We may introduce paid plans, subscriptions, or features in the future, or move existing features behind a paid plan. We will tell you before you are charged anything, and the price, billing period, renewal, and cancellation terms will be shown to you before you buy. A free account includes one language, chosen when you start your first lesson; other languages are part of Lingora Plus.
Waitlist. Joining the Lingora Plus waitlist is free and does not commit you to buy anything. Prices, plans, and features shown for Lingora Plus are planned and may change before launch. We will tell you the final terms before you are charged, and you can leave the waitlist at any time by emailing us.
Merchandise. Products shown as “sold out” are not available to buy. When products are available, prices, availability, shipping options, and return terms will be shown at checkout. We may limit quantities, and we may refuse or cancel any order, including orders affected by a pricing or description error, in which case we will refund any amount charged. Colors and sizes may vary slightly from images on screen. Estimated delivery dates are not guaranteed.
Payments. Payments are processed by third-party payment providers such as Stripe. We do not store your full card details. You agree to pay all charges and applicable taxes for your purchases, and you authorize us and our payment providers to charge your chosen payment method. Nothing in these Terms limits any refund or return rights you have under applicable law.
09 third-party services
The Service relies on services from other companies, including Google (sign-in), Supabase (accounts and data storage), Vercel (hosting), and, when purchases are available, Stripe (payments). Your use of those services may be subject to their own terms. We are not responsible for third-party services or websites, including any we link to.
10 privacy
Our Privacy Policy explains what information we collect and how we use it. It is part of these Terms.
11 changes to the service and your data
We are always improving Lingora. We may change, suspend, or discontinue any part of the Service at any time, with or without notice, and we do not promise that it will always be available or free of errors, bugs, or interruptions.
Some progress is stored in your browser and may be lost if you clear your browser data, change devices, or sign out. We do not guarantee that progress, streaks, or other data will be preserved, and we are not responsible for lost data.
12 ending your use
You can stop using the Service at any time, and you can ask us to delete your account by emailing legal@lingoraapp.com. We may suspend or end your access at any time if you break these Terms or if we reasonably need to protect Lingora, our users, or others. Sections that by their nature should survive (including content and accuracy, intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) survive termination.
13 disclaimers
THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, LINGORA APP LLC DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICE OR ITS CONTENT (INCLUDING TRANSLATIONS, PRONUNCIATION, AND ANSWERS) WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE; THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE; OR THAT USING IT WILL ACHIEVE ANY PARTICULAR LEARNING RESULT. YOU USE THE SERVICE AT YOUR OWN RISK.
Some jurisdictions do not allow certain warranties to be excluded, so some of these disclaimers may not apply to you.
14 limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, LINGORA APP LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITY, OR FOR ANY HARM ARISING FROM RELIANCE ON TRANSLATIONS, PRONUNCIATION, OR OTHER CONTENT, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN TOLD SUCH DAMAGES ARE POSSIBLE.
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS (US $50).
These limits apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations of liability, so some of them may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.
15 indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Lingora App LLC and its members, managers, employees, contractors, and agents from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of anyone else.
16 dispute resolution and arbitration
Talk to us first. Most concerns can be solved quickly. Before starting any formal proceeding, you agree to email legal@lingoraapp.com with a description of the dispute and give us 30 days to try to resolve it informally. We will do the same for you.
Binding arbitration. If we cannot resolve the dispute informally, you and Lingora agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, governed by the Federal Arbitration Act, and decided by a single arbitrator. Hearings may take place by video or phone, or in the county where you live. Payment of filing and arbitrator fees will follow the AAA Consumer Arbitration Rules.
Exceptions. Either of us may bring an individual claim in small claims court if it qualifies, and either of us may ask a court for an injunction to stop infringement or misuse of intellectual property.
CLASS ACTION WAIVER: YOU AND LINGORA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND LINGORA WAIVE ANY RIGHT TO A JURY TRIAL.
Opting out. You can opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing legal@lingoraapp.com with your name, the email address on your account, and a clear statement that you want to opt out of arbitration. Opting out does not affect any other part of these Terms.
If this arbitration agreement is found unenforceable, or for claims not subject to arbitration, the exclusive venue will be the state and federal courts located in the State of California, and you and Lingora consent to their personal jurisdiction.
17 governing law
These Terms and any dispute between you and Lingora are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict-of-law rules. If you live outside the United States, you may also have rights under the mandatory consumer protection laws of your country, which these Terms do not take away.
18 changes to these terms
We may update these Terms from time to time. When we do, we will change the “last updated” date above, and for material changes we will give you reasonable notice, for example on the website or in the app. If you keep using the Service after the changes take effect, you accept the updated Terms. If you do not agree, stop using the Service.
19 general terms
These Terms, together with the Privacy Policy and any terms shown at the time of a purchase, are the entire agreement between you and Lingora about the Service. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent; we may assign them, for example as part of a merger or sale of the business.
We are not liable for delays or failures caused by events beyond our reasonable control. Headings are for convenience only. The words “including” and “for example” mean “including without limitation”.
20 contact
Questions about these Terms, legal notices, or content errors: legal@lingoraapp.com. Privacy requests: privacy@lingoraapp.com.
see also: terms of service · privacy policy